Intern (Community and Growth)

Job description

LawSchoolNumbers (LSN) is looking to invest in its community! As the oldest and largest website in the law school admissions data/research space, we’ve helped millions of prospective law school applicants evaluate the decision to apply to law school and/or navigate their application processes over the past 17 years.


As many of our users know, LSN offers unique insights into the law school application process, leveraging detailed, self-reported applicant data from over 600,000 real applications. We help users navigate everything from school selection to LSAT and application prep, revealing where they should consider applying, and outcomes for other applicants with similar profiles. Through profile comments and private messaging, many users also build connections with other applicants during their cycle, providing a valuable source of moral support during the (inevitably) stressful application cycle. 


In this next chapter for the site, we want to build on the legacy of what has always made LSN great, while modernizing and improving the user experience for our loyal user base. We’re excited to commit the resources needed to take LSN to the next level, and need your help. 


Role Description

We’re looking to bring on 1-2 paid, part-time or full-time interns/team members (remotely) to help oversee the continued growth of the site with a user-first approach, with the goal of improving the overall website experience and driving even higher engagement within the law school applicant community.


As part of the LawSchoolNumbers team, you will be one of the key voices and champions of the site, working to gather data and information that will in turn catalyze a new wave of community and site development. You will engage directly with users and help translate their feedback into an unparalleled site experience by working with our development team. The goal of these roles is to help transform LawSchoolNumbers from primarily being a research-focused site into a vibrant community and the content leader in the law school admissions space--the go-to site for all law school-related information and resources.


Responsibilities

Community Engagement

  • Engage our user base consistently to understand user preferences and issues through 1 on 1 conversations and surveying; create a dialogue with LSN power users, ensuring the product reflects their needs
  • Plan and execute ways to scale our community, from setting up email campaigns to monitoring and participating in forum conversations on behalf of LSN
  • Manage user communications and answer user questions

User Research

  • Develop a process to collect, extract and document key learnings and insights from user conversations
  • Use user feedback to inform site development strategy and marketing strategy

Product Management

  • Organize site feature ideas and areas for improvement
  • Identify metrics that map to our site performance goals, and use them to prioritize ideas
  • Work with our team to develop a 6-12 month product roadmap
  • Track and report on site performance
  • Work to improve existing content and data quality on the site

Job requirements

  • Passionate about law school admissions: went to/applied to/plan to apply to law school, worked in law school admissions, or worked in an adjacent industry or area
  • Knows the law school space and is committed to following the latest developments and opportunities in the industry
  • Excellent written and verbal communication skills
  • Self-driven and able to create process and vision, rather than just manage to what has already been defined; comfortable with remote work
  • Data driven and analytical: comfortable identifying key metrics, organizing data, and making decisions informed by data
  • Tech savvy and in the know about the latest tools that could help us foster stronger community
  • Bachelor’s degree
  • Bonus points:
    • Hands on community development experience
    • Already a LawSchoolNumbers user
    • Prior experiencing working with online businesses or communities